Privacy Policy

Introduction

Last updated August 15, 2023
Darry Ring Co., Ltd (“Darry Ring®”, “DR”, “we”,” us”, “our”) are committed to respecting and protecting your privacy. This Privacy Policy (together with any privacy notice displayed on us.darryring.com (“our site”) or otherwise notified to you describes what information we collect, how we use the information, with whom we share it as well as your rights and choices regarding such information. Our Privacy Policy applies to our collection of your information in our stores, on our website, and via postal mail, email, phone, live chat, SMS, social media platforms, and your use of any online service location that posts a link to us.darryring.com and other services that we own, control, or make available via any channel (collectively, the “Service”).
By using the Service or interacting with us offline, you agree to our collection of the information we collect from you or that you provide to us. Please read the following carefully to understand our views and practices. If you do not agree and consent, discontinue use of the Service. If you have any questions about this Privacy Policy, please contact us at clientcare@darryring.com.

Information We Collect

We may collect personal information about our users in various ways. For example, we may collect information that you provide to us, information that we collect through your use of the Services, and information that we collect from publicly available sources or third parties.

Information You Provide to Us

To take advantage of certain Services or features offered or provided on the Services, you may be asked to provide personal information, the following is a list of the categories of information we collect and have collected in the last 12 months.

Contact Data

We collect your first and last name, e-mail address, postal address, phone number, and other similar contact data. At DR, you can only customize one engagement ring for your only love. We verify facial template for each account and are bound to one's only love forever. The name must not be changed or deleted. If the verification result indicates that you have not previously purchased a DR diamond ring, you will be unable to purchase any other products. However, if you have previously purchased a DR diamond ring, you are eligible to buy other wedding bands or jewelry, excluding diamond rings.

The True Love Verification Technology

We use facial recognition technology to identify a customer. This technology works by analyzing unique facial features and patterns to identify individuals. When your ID document is provided and your face is captured, the system uses algorithms to extract specific facial features such as the distance between the eyes, the shape of the nose, and the contours of the face.
These facial features are converted into a mathematical representation, often referred to as a facial template. This template is a set of numerical values that describe the unique characteristics of an individual's face. It does not include any actual pictures or images of the person.
When someone subsequently interacts with the system, their facial features are captured again and converted into a facial template. The system then compares this template with the template generated from the ID document. By comparing the mathematical representations, the system can determine if the same person is present without needing to store or reference actual pictures.
This approach ensures that your privacy is protected, as the system does not retain or store any visual representations of your face. Instead, it focuses solely on the mathematical representation of facial features for identification purposes.

Payment Data

We collect data necessary to process your payment if you make a purchase, including your payment instrument number (such as a credit card number or information identifying your financing account), and the security code and expiration date associated with your payment instrument.

Profile Data

We collect your interests, favorites, wish lists, ring size preferences, and other profile data.
We collect data about your contacts to fulfill a request by you. For example, when you e-mail a product to a friend or refer a friend through the Service, we request that you provide names and e-mail addresses for you and your friend. This helps ensure that your friend will know that you have requested that DR send them an e-mail. The information DR collects from you and your friend will only be used in ways as outlined in this Privacy Policy. By using this functionality, you acknowledge and agree that you have your contacts’ consent for us to use their contact information to fulfill your request.
We collect the content of messages you send to us, such as feedback and product reviews you write, questions and information you provide to customer support, or comments and content that you may post on social media channels. For example, if you contact a customer service representative or jewelry consultant and provide information to the consultant or submit a request through our Service, we will use your information to respond to your request and to provide you with additional information that we believe may be helpful to you. We may also collect content such as photos, videos, or other content that you submit to us.

Employment Data

We collect data as necessary to consider you for a job opening if you apply to us, including your employment history, resume, transcript, responses to questions listed on our job applications, or other forms related to your application for employment, writing samples, and references.

Information About Use of the Services

We may collect information about your devices and information about your use of the Services and online activity. such as browser type and version, the operating system of your device and language, country, as well as areas on the website you visit most frequently and when. We also automatically collect the Internet Protocol (“IP”) address associated with your device when you visit our website. We may also collect other information about your devices, such as the browser ID and device ID. If you use our mobile app or access the Site from a mobile device, we may collect additional information, such as device information (such as your mobile device ID, model, and manufacturer), operating system, version information, carrier-related information, including the name of your wireless carrier, and IDs related to the cell phone hardware in your phone as well as the network to which the device is connected, mobile phone number, application-specific and instance-specific identifiers, and location information, as further described in this Privacy Policy. In the event we may collect precise information about the location of your device, we will obtain your consent as required by law. Once you have consented to the collection of the precise location of your device, you may revoke this consent by managing your location services preferences through the settings of your device.
Information From Third-Party Sources. We may receive information about you from publicly and commercially available sources, as permitted by law, which we may combine with other information we receive from or about you.

How We Use Information

We will only use your data when the law allows us to do so and rely on a relevant basis for lawful processing in each instance. We will use your data in the following circumstances, relying based on the processing indicated:
To Provide and Manage the Services You Request. If you provide us with personal information, we will retain and use that information to provide you with the products or services you use or request. We may also use personal information to analyze, improve, and customize your experience with our products and services, including the Services.

To Contact You

We may use your personal information to respond to questions that you may submit to us via the Services or to communicate with you about our services, and promotions, such as e-mailing press releases, association announcements, and industry-related information. If you provide a resume to us through the Services, we may retain your resume in our files to contact you for current or future job openings.

To Better Understand Our Users

We may use the information we gather to determine which areas of the Services are most frequently visited to understand how to enhance the Services.

To Deliver Targeted Advertising

We may use your information to facilitate the delivery of targeted ads, promotions, and offers to you, on behalf of ourselves and advertisers, on and off the Services. Please see Online Tracking and Advertising for further information about our and third parties' use of tracking technologies to provide you relevant ads, as well as information about how to disable cookies and make other choices related to targeted advertising.

Information We Share

We do not disclose personal information we collect about you, except as described in this Global Privacy Notice. We share personal information with service providers who perform services on our behalf based on our instructions. We do not authorize these service providers to use or disclose the information except as necessary to perform services on our behalf or comply with legal requirements. Examples of these service providers include entities that process credit card payments, manage, and reduce our credit risk, verify information, fulfill orders, and provide web hosting, analytics, and marketing services.
In addition, we may disclose information about you if we are required to do so by law or legal process, to law enforcement authorities or other government officials, and when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss, or in connection with an investigation of suspected or actual fraudulent or illegal activity. We also reserve the right to transfer personal information we have about you in the event we sell or transfer (or contemplate the sale or transfer of) all or a portion of our business or assets (including in the event of a merger, acquisition, joint venture, reorganization, divestiture, dissolution, or liquidation).

Cookies and Other Tracking Technologies

We and third parties that provide content, advertising, or functionality on our Services may use cookies, web beacons, and other tracking technologies to facilitate administration and navigation on the Services, to better understand and improve the Services, to provide you with a customized online experience, and to determine and/or improve the advertising shown to you here or elsewhere, including by combining information about your use of one device with information about your use of other devices. For example, these technologies help us determine whether you have seen a particular advertisement before, tailor ads to you based on your interests and avoid sending you duplicate advertisements.
This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”).  To learn more about how Google collects and processes data, you may visit Cookies. Cookies are small files that are placed on your computer when you visit a website. Cookies may be used to store a unique identification number tied to your computer or device so that you can be recognized as the same user across one or more browsing sessions and one or more sites. Cookies serve many useful purposes. For example, some of the Services allow visitors to increase the font size of the text contained on the applicable Service to make it easier to read. Cookies enable the Service to automatically use your preferred font size the next time you visit the Service. Most browsers are initially set up to accept cookies.  Your browser or device may offer settings that allow you to choose whether browser cookies are set and to delete them. For example, you may be able to configure your browser not to accept cookies or to notify you when a cookie is being sent. For more information about whether these settings are available, what they do, and how they work, visit your browser help material. Please be aware that some features of the Services may not function properly or may be slower if you disable cookies.
Web Beacons and Other Tracking Technologies. We along with third parties also may use other tracking technologies. For example, we may use technologies called web beacons (or “pixels”) that communicate information from your device to a server.
Web beacons can be embedded in online content, videos, and emails, and can allow a server to read certain types of information from your device, know when you have viewed content or a particular email message, determine the time and date on which you viewed the web beacon and the IP address of your device. We and third parties use web beacons for a variety of purposes, including to analyze the use of our Services and (in conjunction with cookies) to provide content and ads that are more relevant to you.

Retention of Data

To follow the brand culture of "One Love, One Ring". Each customer can only purchase one DR engagement ring in their lifetime, we need to permanently retain your order information (including information about the grantee). Besides, your facial template will be saved to the database of a third-party organization, to verify your identity and transaction information to fulfill your true love commitment. We will ensure that your personal information is kept fully secure.
If you do not agree to us retaining your information permanently, you may not agree with our basic philosophy, purchase rules, and registration agreement and we regret that we are unable to provide you with our products and services.

Transfer of Data

Your information, including Personal Data, may be transferred to - and maintained on - computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
DR will take all the steps reasonably necessary to ensure that your data is treated securely and by this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Security of Data

The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Your Rights and Choices

You have certain data protection rights. DR aims to take reasonable steps to allow you to correct, amend, delete or limit the use of your Personal Data. If you wish to be informed about what Personal Data, we hold about you and if you want it to be removed from our systems, please contact us. In certain circumstances, you have the following data protection rights:
The right to access, update or delete the information we have on you. Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.
The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
The right to object. You have the right to object to our processing of your Personal Data.
The right of restriction. You have the right to request that we restrict the processing of your personal information.
The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable, and commonly used format.
The right to withdraw consent. You also have the right to withdraw your consent at any time where DR relied on your consent to process your personal information.
Please note that we may ask you to verify your identity before responding to such requests. You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority.

Your California Privacy Rights

This section of the Policy applies only to any natural person “enjoying the benefit and protection of laws and government” of California. If you live in California, you have certain rights under the California Consumer Protection Act of 2018 (“CCPA”).
By the CCPA, this Policy discloses:
what categories of personal information and the specific pieces of personal information we collect.
how that personal information is collected and how we use it.
the categories of personal information that are shared with third parties.
the categories or types of third parties with whom we share personal information.
As a California resident, you can request a list of the personal information we collected from you, a list of the personal information we have shared with third parties, and a list of the names of third parties with whom we have shared your personal information. You may make such a request twice per year at no charge to you.
You may also request that we do not sell or disclose your personal information to third parties. However, to provide you with most of our services and access to our sites we need to share certain aspects of your personal information with our third-party service providers. Accordingly, such requests may affect how you use and access our website and receive our services.
You may also request that we, and any third parties with whom we have shared your personal information, delete all your personal information. Be advised that we may limit, postpone, or deny your request to (i) facilitate any transaction that you initiate with us; (ii) comply with a legal requirement or process; (iii) comply with our security and safety measures, and (iv) comply with any other exception provided under the CCPA. To make any of the foregoing requests, Email us at info@darryring.com with the subject line “California Consumer Protection Act Request”.

Our Sites and Children

We do not knowingly collect information from children under the age of 18 on the Services. If you are under the age of 18, please do not provide any personal information to us. By the Federal Children's Online Privacy Protection Act of 1998 (COPPA), we do not knowingly collect, solicit or use personal information of children under the age of 13 provided without parental consent. Should we become aware that a user under the age of 13 has registered without verifiable parental consent, any such information will be deleted. And We also do not sell products and services to children under the age of 18.

Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click the third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our Service before the change becomes effective and update the "effective date" at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:
By email: clientcare@darryring.com.