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You may purchase as many engagement rings as you wish or upgrade them (if you desire the same style with a larger diamond). However, our policy clearly states that all purchases must be made exclusively for the one recipient who will sign the True Love Agreement with you.

To check on your order status, please log in to your account and select "Orders" to review the details and track its status.

Remember:

For the True Love Declaration (Promise Stage) order, customization can begin once you have finished the "True Love Verification".

For the True Love Agreement (Engagement & Wedding, Marriage Celebrations) order, customization can only begin once you have signed the "True Love Agreement".

When your order leaves our distribution centre, you will receive an "Order Shipped" email with your tracking number and a link for easy tracking.

But of course. Just reach out to our customer service team via live chat , provide your order number, and request your additional True Love Agreement. This service is completely free!

As payment might fail for different reasons, we prepared some suggestions for you:

We cooperate with two independent services to securely handle and verify your ID and face-frontal picture (selfie). These images are not stored on our servers at any point . Instead, a numerical representation is created, we call it " Darry Ring ID " to manage your account, ensuring your privacy and compliance with GDPR and CCPA laws. For a comprehensive explanation of our privacy practices, please visit What True Love Verification is .

Please follow the system prompts and try again. If the issue persists, click the "Manual Review" button below to start the manual review process.

A customer service agent will assist you and manually review your information. For more details on how the manual review works and how your data is handled, please visit What True Love Verification is .

Customization of each ring typically takes about 16-45 business days, as each piece is hand-crafted to your specifications. Estimated shipping times may vary by product. For the more accurate shipping estimate, please refer to the specific estimated shipping time shown on each product detail page.

In rare cases of delays due to external or unforeseeable factors—such as customs clearance—shipping may take an additional 8-10 days. Should such delays occur, we will notify you by email. Thank you for your patience and understanding. For further assistance, please contact our Customer Service team.

If you need a more precise customization time, please reach out to us via live chat or at clientcare@darryring.com with your product number.

Our customer service team is here to provide you with all the information you need.

Shipping is FREE within The US, Singapore, Vietnam, Malaysia. For Canada, free shipping will be applied for orders of $1,000 or more. Shipping costs for other countries will be calculated at checkout.

In order to ensure quality, every product of DR is hand crafted. The resulting customization fee is included in the product price and will be listed at checkout.

Prior to receiving your package, the customs office of the destination country may apply customs fees, import duties, taxes, and other charges. Customs policies vary depending on country. All charges required for customs clearance will be the responsibility of the recipient. Please contact your local customs office for your current VAT rate and further details.

For orders to the United States:

The sales tax will be automatically applied at checkout based on your location (state) and applicable local tax laws. Please note that the terms may change to comply with taxation regulations. Orders with address changes or product replacements will have sales tax recalculated based on the applicable tax rate. Customs duties are included in the final total.

For orders to EU: Taxes and are included in the price, customs duties will be applicable if requested by the local customs.

If you have any questions, contact us at clientcare@darryring.com or via live chat.

Love Points are part of Darry Ring's rewards system for couples in the True Love Declaration (Promise Stage), celebrating love, growth, and shared dreams.

After placing a the True Love Declaration (Promise Stage) stage and both you and your partners complete the True Love Verification (ID Verification), the Love Points from that order go into a shared pool, visible in both accounts, too. Every $1 spent on True Love Declaration (Promise Stage) orders (excluding tax, shipping, and customize fee) = 1 Love Point.

Love Points apply to the following selections; Engagement & Wedding and Marriage Celebrations. (If a promotion is running, the promotional terms will prevail.)

To check on your order status, please log in to your account and select "Orders" to review the details and track its status.

Remember:

For the True Love Declaration (Promise Stage) order, customization can begin once you have finished the "True Love Verification".

For the True Love Agreement (Engagement & Wedding, Marriage Celebrations) order, customization can only begin once you have signed the "True Love Agreement".

When your order leaves our distribution centre, you will receive an "Order Shipped" email with your tracking number and a link for easy tracking.

Darry Ring provides a ring size conversion chart to help you confirm your size. For the most accurate measurement, we recommend using a ring sizer or visiting a store to have your finger measured. To order a ring sizer and get more information, please click to check our Ring Size Guide.

If you have completed the payment and, in case of a the True Love Agreement (Engagement & Wedding, Marriage Celebrations) order, signed the Agreement, your order will enter the customization stage.

For the True Love Declaration (Promise Stage) order, your order will enter customization after payment and True Love Verification (ID Verification).

For the True Love Intent jewelry, once the payment is done, the order will be processed by our logistics team.

Once everything is ready and shipped, you will receive an "Order Shipped" email with a tracking number.

If you notice that the processing status has reached the delivery stage on your order details page but have not received the "Order Shipped" email, please contact us at clientcare@darryring.com or by live chat for assistance.

As payment procedure might fail for different reasons, we prepared some suggestions for you:

After you complete for your order, you will receive your order confirmation email immediately. If you have not received your email after 24 hours , please contact us at clientcare@darryring.com or by live chat.

Please follow the system prompts and try again. If the issue persists, click the "Manual Review" button below to start the manual review process.

A customer service agent will assist you and manually review your information. For more details on how the manual review works and how your data is handled, visit What True Love Verification is .

Shipping is FREE within The US, Singapore, Vietnam, Malaysia. For Canada, free shipping will be applied for orders of $1,000 or more. Shipping costs for other countries will be calculated at checkout.

In order to ensure quality, every product of DR is hand crafted. The resulting customization fee is included in the product price and will be listed at checkout.

Prior to receiving your package, the customs office of the destination country may apply customs fees, import duties, taxes, and other charges. Customs policies vary depending on country. All charges required for customs clearance will be the responsibility of the recipient. Please contact your local customs office for your current VAT rate and further details.

For orders to the United States:

The sales tax will be automatically applied at checkout based on your location (state) and applicable local tax laws. Please note that the terms may change to comply with taxation regulations. Orders with address changes or product replacements will have sales tax recalculated based on the applicable tax rate. Customs duties are included in the final total.

For orders to EU: Taxes and are included in the price, customs duties will be applicable if requested by the local customs.

If you have any questions, contact us at clientcare@darryring.com or via live chat.

Free shipping on all orders deliveried to the US, Singapore, Malaysia, Vietnam. For other countries or regions, the shipping cost calculation rule is basic shipping cost + 0.2% of the product price. The basic shipping cost is shown in the table.

Please, refer to the following table

In rare cases of delays due to external or unforeseeable factors—such as customs clearance—shipping may take an additional 8-10 days. Should such delays occur, we will notify you by email. Thank you for your patience and understanding. For further assistance, please contact our Customer Service team.

Customization of each ring typically takes about 16+ business days, as each piece is hand-crafted to your specifications. If you need a more precise customization time, please reach out to us atclientcare@darryring.com or via live chat with your product number.

You will receive an email to confirm your delivery address before your order is shipped. If the address is correct, no further action is needed. However, if you notice any errors, please confirm the correct address within 48 hours of receiving the email. For any modifications, contact us at clientcare@darryring.com or via live chat.

If you need to make any changes to your order for any other reason, please reach out to us as soon as possible. We are here to help and will do our best to accommodate your request.

All orders are shipped through UPS, FedEx, or DHL Express services, and require Signature Confirmation upon delivery.

To ensure secure and accurate delivery, Darry Ring mandates that all shipments be sent to a physical business or home address only.

Yes, once your order is packed and ready for shipment, you will receive an "Order Shipped" email with the tracking number and a link to track your package.

If your order is split into multiple shipments, you will receive a separate "Order Shipped" email for each package.

We strive to ensure your jewelry arrives on time, but during peak seasons (from December to January), high demand and third-party courier delays can occasionally impact delivery timelines. To avoid any disappointment, we strongly recommend placing your order well in advance of important dates.

While we strive to process your purchase as quickly as possible, please note that busy periods may cause delivery delays. For more details, feel free to reach out to our customer service team.

Unfortunately, we do not ship to APO (Army Post Office) or FPO (Fleet Post Office) addresses. To ensure successful delivery, please provide a detailed street address (such as a residential or business address) to avoid any shipping issues.

With your first order, a "DR Account" will be created, for you to navigate your profile on our website, and in case of the True Love Agreement (Engagement & Wedding, Marriage Celebrations) or the True Love Declaration (Promise Stage) products, we will verify your ID and create your "Darry Ring ID".

Depending on the selected product, you might be prompted to our True Love Verification (ID Verification).

True Love Agreement (Engagement & Wedding, Marriage Celebrations): True Love Verification (ID Verification) will be required, and it is also necessary to sign the True Love Agreement on your first purchase. Once the True Love Agreement is signed, your loved one's name tied to it can never be modified or deleted. You can choose a signing date for True Love Agreement. If not, it will default to the purchase date. You will have only one opportunity to change it within 48 hours after placing the order, so choose a significant date like your proposal or wedding date. For modification, please contact us at clientcare@darryring.com or by live chat.

True Love Declaration (Promise Stage): True Love Verification (ID Verification) will be required and you also can earn Love Points with your partner.

True Love Intent category: No ID verification will be required, nor prompted by the system.

You may purchase as many engagement rings as you wish or upgrade them (if you desire the same style with a larger diamond). However, our policy clearly states that all purchases must be made exclusively for the one recipient who will sign the True Love Agreement with you.

We accept credit/debit cards (Visa, Mastercard, American Express, Union Pay) as well as Paypal, Apple Pay, Google Pay, Stripe, AliPay, Wechat Pay, Affirm, Klarna and Afterpay.

As payment procedure might fail for different reasons, we prepared some suggestions for you:

Shipping is FREE within The US, Singapore, Vietnam, Malaysia. For Canada, free shipping will be applied for orders of $1,000 or more. Shipping costs for other countries will be calculated at checkout.

In order to ensure quality, every product of DR is hand crafted. The resulting customization fee is included in the product price and will be listed at checkout.

Prior to receiving your package, the customs office of the destination country may apply customs fees, import duties, taxes, and other charges. Customs policies vary depending on country. All charges required for customs clearance will be the responsibility of the recipient. Please contact your local customs office for your current VAT rate and further details.

For orders to the United States:

The sales tax will be automatically applied at checkout based on your location (state) and applicable local tax laws. Please note that the terms may change to comply with taxation regulations. Orders with address changes or product replacements will have sales tax recalculated based on the applicable tax rate. Customs duties are included in the final total.

For orders to EU: Taxes and are included in the price, customs duties will be applicable if requested by the local customs.

If you have any questions, contact us at clientcare@darryring.com or via live chat.

Yes, if you are an adult resident of the United States, you can choose to pay in installments through the following platforms, with some options offering 0% interest. Additionally, we offer PayPal as a global payment option, which also provides installment plans. This allows customers from Europe, Africa, Asia, and other regions to enjoy flexible payment solutions. For more details, please visit their respective websites:

To ensure the highest quality, every Darry Ring product is handcrafted. The customization fee varies based on the price of each product and is detailed in the provided table. Please note that customization fees (including taxes) are non-refundable for returns or exchanges.

Reach out to us and we'll do best we can, but, in the case your order has already been shipped, please contact us by email clientcare@darryring.com or live chat to arrange an exchange or return. We cannot make changes or cancellations for special orders or shipped items.

We'll do our best to accommodate your request, but keep in mind that some changes may cause shipping delays.

To initiate a return at Darry Ring, please make sure to meet the following conditions:

Once we receive the returned order, our Quality Assurance department will inspect and verify the item's condition. The return process typically takes around 7 business days from the receipt of the item. Refunds will be issued using the original method of payment.

Kindly note that customers are responsible for the shipping costs associated with returning or exchanging goods. Additionally, please be informed that customization fees (including taxes) are non-refundable. Please refer to the custom fee table for our products.

The commodity sales tax previously collected at the time of purchase will be refunded in the event of a return and refund is issued.

Please also be aware that if a return or refund is initiated for personal reasons, the original shipping fee included in the order will not be reimbursed.

1. Exchange

We offer a complimentary exchange within 30 days of receiving your DR Frisson Ring. Please contact us by email clientcare@darryring.com or live chat to arrange an exchange.

2. Return

If you change your mind, you may also request a return within 15 days from the date of purchase and and send the return promptly—preferably within 5 days of receiving return approval. Items must be in their original packaging with all accompanying materials, including the product manual, after-sale service card (including name, address, phone, email, item, and service details), and so on.

Upon purchasing your first engagement ring with us, you'll be required to sign the True Love Agreement, in which there will be a solemn vow that we wish for all our customers to follow, that "for richer or poorer, in sickness or in health, till death do us part" you will be the True Love of each other's lives.

While Darry Ring is renowned for its engagement rings that place True Love at the forefront, the brand also offers a variety of other products, including bracelets, earrings, watches, etc... . The True Love Verification process is implemented to uphold our brand policy and enforce the rule of purchasing for a special someone per lifetime. This approach highlights the significance of genuine love while celebrating a broader range of exquisite jewelry.

"One Love, One Lifetime", This belief has drawn those who trust in True Love, but it has also held back those uncertain about it. Regardless, it has only strengthened Darry Ring’s determination to stay true to the vision of authentic love.

The price of a Darry Ring varies based on design, materials, diamond quality, and customization. We offer a range of exquisite diamond rings to suit all styles and budgets, with the flexibility to tailor each piece to your needs and financial means. While our quality and design are exceptional, we believe True Love should be accessible to everyone—expect to spend anywhere from a few hundred to several thousand. This is a promise we uphold every day.

To guarantee authenticity and the highest quality, Darry Ring jewelry should only be purchased from our official website or at an official Darry Ring store.We select only the finest diamonds and source them responsibly, so purchases made outside these channels cannot be assured to meet our standards or be genuine Darry Ring pieces. Currently, in-person purchases are available exclusively in France and China, while customers worldwide may shop directly on our official website.

The essence of Darry Ring lies in its unique commitment to love’s rarest vow: the promise that each customer may purchase only for one person in their lifetime. Rooted in timeless ideals of devotion and fidelity, Darry Ring finds its artistic heart in Paris,where our talented designers bring elegance and artistry to life. Every piece reflects our dedication to exceptional craftsmanship, embodying the highest standards of quality and sophistication, and making each Darry Ring jewel a true testament to enduring love.

Inspired by countless couples who embody True Love and the cherished stories of our customers, Darry Ring has established 10 NO-SALE RULES to uphold our “One Love, One Lifetime” promise.These rules are thoughtfully crafted to protect the dreams of young people and honor their dedication to True Love.

Certainly. We provide a complimentary lifetime natural diamond upgrade for our engagement rings. Here is how the process works:

For instance:

Upgrade Cost: $3,000 - $2,000 = $1,000

Thus, you would pay $1,000 to complete the upgrade.

Please, note that your current ring must be returned.

Yes, you may change styles free of charge within 15 days of purchase. However, if the replacement item is priced higher than the original, the price difference will need to be covered by the customer. Additionally, any shipping costs associated with the return and replacement will be borne by the customer.

To ensure the best care for your ring, we recommend scheduling a professional maintenance session once a year.

We offer a range of gold carats, including but not limited to 18k gold.

Regular maintenance helps preserve the quality and brilliance of your ring.

For everyday care, use a soft microfiber polishing cloth to gently remove fingerprints and moisture from the diamond's surface. This will help maintain its exceptional radiance. For more information, please visit Jewelry Care & Cleaning.

At Darry Ring, we aim to simplify the process of finding your perfect ring size. We provide two helpful methods for accurate measurements:

For both methods come with detailed instructions and additional tips, please check out our Ring Size Guide.

If you find yourself between ring sizes, we recommend opting for the larger size.

This will provide a more comfortable fit, particularly if your fingers swell due to weather changes or other factors.

Yes, you can modify the size of your order by contacting us at clientcare@darryring.comor via live chat before it ships.

However, please note that changing the ring size after a few days of placing your order may impact the customization process and extend the timeline.

If your ring doesn’t fit upon arrival, Darry Ring offers a one-time free resizing service.

U.S. customers have unlimited lifetime resizing, while international customers receive one free resizing within six months. We can adjust sizes within two sizes based on the US Size, and the resizing takes up to 30 working days. Customers are responsible for shipping costs, and some rings may not be resizable due to design or size restrictions. For more information or to request a free ring sizer, please contact customer service.

Here are a few discreet methods to determine your partner's ring size:

Please be mindful of your partner's privacy and comfort. For a free Ring Sizer and more information, please click our Ring Size Guide.

If you're uncertain about your DR Frisson Ring size, we recommend using our free sizing kit, which will be automatically sent after you place your ring order.

Please note that DR Frisson Ring sizes may differ slightly from standard US ring sizes due to the ring’s built-in smart components.

For the most accurate fit: